This is the Privacy Policy for Melodify (collectively referred to as “us,” “we,” or “our”) and its future versions. It is an integral part of our Terms of Use, which can be accessed at link. Within this Privacy Policy, our products and services are collectively referred to as the “Service.” By using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Service.

What Information We Collect

When you install the Service on your device and complete the registration process, we may collect personally identifiable information during the download and registration stages. This information may include your email address, city, gender, and name, depending on the device you are using to access the Service. Providing additional personally identifiable information is optional.

We collect information about you automatically when you use our Service. For example, we log details about the features you interact with, your access times, screens viewed, your device type, operating system, and its version. Additionally, we track information related to actions you take within the app, such as uploading, processing, accessing, and playing media, frequently used search terms, and other in-app activities. This information (collectively referred to as “User Activity Information”) is gathered using various technologies.

Additionally, when you install the Service on your device and register, you may be asked to grant us access to your address book. If you provide consent, we will access the contact information stored in your address book on the device you use for the Service, including names, phone numbers, email addresses, and Facebook IDs (excluding notes or other personal details). This information will be stored on our servers and used to enhance your experience with the Service, such as by synchronizing your contacts across multiple devices you may use with the Service.

We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.

How We Use Your Information

We utilize your information to deliver and improve the Service, communicate with you effectively, provide support, maintain security, comply with legal obligations, and enhance our services. Below are the details:

1. To Provide the App and Its Features

We use your information, including Contact Information, Account Information, User Activity Information, and Content, to deliver the app’s functionality. This includes authenticating your login, customizing the app experience for you, and ensuring its smooth operation.

2. To Communicate With You

Your Contact Information and Account Information help us respond to your inquiries or feedback and provide support through email at
support@melodifyapp.co. We also send updates, notifications, and important alerts related to the app’s functionality and security.

3. To Share Updates and Offers

We may use your Contact Information and User Activity Information to inform you about app-related updates, features, promotions, or events that might interest you. You can opt out of receiving these messages at any time, as explained in the “How You Can Opt Out, Update, or Request Deletion of Your Information” section below.

4. To Ensure App Security and Monitor Usage

We use certain User Account and Activity Information to analyze trends, detect and prevent fraudulent or unauthorized actions, and safeguard the app. This helps us monitor its performance and respond to any security concerns effectively.

5. To Comply With Legal Requirements

Your information may be used to comply with applicable laws, enforce terms of service, protect against legal liability, or address legal claims.

6. To Enhance and Develop the App

User Activity Information and Content are used to improve the app’s features and functionality. This includes refining its performance and training systems to offer a better user experience over time.

Sharing of Your Information

Your information is shared only as necessary to operate and improve the Service, with strict confidentiality and adherence to privacy standards. Below are the specifics of how your information may be shared:

1. We Do Not Rent or Sell Your Information

Your information is never rented or sold to third parties without your explicit consent, except as outlined in this Privacy Policy.

2. Parties With Whom We May Share Your Information

• Service Providers

We may share your information (including cookies, log files, device identifiers, location data, and usage data) with third-party service providers who assist us in operating and improving the Service. These providers only receive access to your information as necessary to perform their functions and are bound by confidentiality obligations.
• Aggregate or Anonymous Data
We may share anonymized or aggregate data with third parties, such as advertisers or investors. For example, we may provide general usage statistics like the number of users accessing the Service. This information does not include any personally identifiable data.
• Anonymized and Combined Data
We may strip identifiable elements from your data to create anonymized records or combine it with other information in a way that makes it untraceable to you. This data may then be shared for purposes like analytics or service enhancement.

3. Parties With Whom You May Choose to Share User Content

• Publicly Shared Content

Any content you choose to share or post publicly within the Service becomes accessible to others. Publicly shared content can be redistributed or re-shared by other users.
• Archived Content
If you delete content created or shared in the Service, it may remain visible in cached or archived pages, or if others have saved or shared the content externally.

Your privacy and control over your data are important to us. If you have concerns about how your information is shared, feel free to contact us at support@melodifyapp.co.

How We Store and Secure Your Information

We take the security and confidentiality of your information seriously and have implemented both technical and organizational measures to protect it. These safeguards help ensure the integrity and security of your information, preventing unauthorized access, destruction, modification, disclosure, or use, based on the sensitivity of the data. Only authorized personnel working on our behalf have access to your information, and they may use it solely for legitimate business purposes, in line with this Privacy Policy.

Your information is typically stored on servers located in the United States. However, as we operate globally, we may transfer or store your information in other locations, including through our subsidiaries or business partners, where necessary to provide the Service or for other legitimate business purposes, in accordance with this Privacy Policy.

We have implemented reasonable and appropriate security measures to safeguard the personal information we process. However, despite these precautions, no method of electronic transmission or data storage is 100% secure. As such, we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security measures and gain access to, steal, or modify your information. While we strive to protect your data, any transmission of personal information to and from our Services is done at your own risk. We recommend accessing our Services only in a secure environment.

How Long We Keep Your Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice. The duration of retention is determined based on factors such as whether we need the information to maintain your account, deliver the Services, resolve any disputes, uphold our agreements, prevent harm, ensure safety and security, or protect our rights, assets, or products.

How You Can Opt Out, Update, or Request Deletion of Your Information

You have control over the information you choose to share with us through the Service. You can update your settings in the Service or on your mobile device at any time. Alternatively, you can uninstall the Service from your device.

Please note that any personally identifiable information you share in messages, photos, videos, or other content with other users, or submit on public forums such as blogs, chat rooms, or bulletin boards, can be accessed by others. We are not responsible for any use or misuse of your information that results from sharing it in these ways.

You can manage your communications preferences, update your information, or request the deletion of your data at any time by using the following options:
1. Opt Out From Receiving Communications
You can opt out of receiving communications not directly related to your use of the Service at any time by contacting us at
support@melodifyapp.co. Please note that certain necessary communications related to your use of the Service will still be sent to you.
2. Change Your Information
You can update your personal information by reaching out to us at
support@melodifyapp.co. If your information was provided by an employer or another organization, they must request updates on your behalf.
3. Delete Your Information
You can request the deletion of your information at any time by contacting us at
support@melodifyapp.co. Please note that we may not be able to delete all of your information due to legal, contractual, or operational requirements, or if the information is anonymized and no longer identifies you.

Service Providers

We may share your personal information with third-party service providers in certain situations to help us provide the Service to you. For example, we may share your phone number or email address with third-party SMS and email providers to send you authentication messages when you register. These third parties are contractually obligated to use your information solely for the purpose of delivering these communications and must implement appropriate security measures to protect your information. Additionally, some servers used to host the Service may be owned and managed by third-party providers. Please note that this Privacy Policy does not apply to the practices of these third-party service providers.

Age

The Service is not directed to children under the age of thirteen (13) and we do not knowingly collect personally identifiable information from children under the age of thirteen as part of the Service. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Service, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Service. If you become aware that a child has provided us with personal information, please contact us at
support@melodifyapp.co.

Notification of Changes

We reserve the right to make changes to this Privacy Policy at our discretion. You can review updates to this Privacy Policy at any time through the following link By using the Service, you agree to receive electronic communications or postings of the revised Privacy Policy. These electronic communications or postings will serve as notice to you of any updates to the Privacy Policy. We may modify this policy from time to time, so we encourage you to review it regularly. If we make material changes, we will notify you by publishing a revised Privacy Policy or through another appropriate means, as required by law. Your continued use of the Service after we publish a revised Privacy Policy or provide notice through this link constitutes your acceptance of the revised Privacy Policy. If you do not agree with the terms of the Privacy Policy, you should discontinue using the Service.

Rights of U.S. Residents

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

This section applies to residents of California, Colorado, or any other U.S. state with privacy laws similar to the California Consumer Privacy Act (“CCPA”), which mandates specific privacy notice disclosures. In this section, references to “personal information” also encompass “sensitive personal information” as defined under the CCPA.

Depending on your state of residence, you may have additional rights regarding your personal information, beyond those described in other parts of this Privacy Notice. These rights may include:
1. Notice of Information Collected and Used: Melodify collects, uses, and discloses certain categories of personal information, including identifiers, commercial information, online activity data, geolocation, and visual/audio content uploaded by you, as detailed in this Privacy Notice. We do not “sell” or “share” personal information as defined by the CCPA, and we have not engaged in such activities. Additionally, we do not have knowledge that we sell or share the personal information of California residents under the age of 16.
2. Right to Know Requests: You have the right to request (i) the categories and specific pieces of personal information we have collected about you, (ii) the sources from which we obtained your information, (iii) the purposes for collecting it, and (iv) the third parties with whom we have shared your information.
3. Right to Delete Requests: You may request that we delete your personal information that we hold.
4. Right to Correct Requests: If the personal information we maintain about you is inaccurate, you can request that we correct it.
5. Right to Request Deletion of Visible Content: California residents under the age of 18 who have posted content visible to others can request that their content be removed. The request must confirm that the content was uploaded by the user and specify where it is located. Melodify will take reasonable steps to remove or anonymize the content, though complete removal cannot be guaranteed, especially if third parties have republished it.

To exercise any of these rights, please contact us at support@melodifyapp.co. We will not discriminate against you for exercising your rights. In order to verify your request, we may ask for at least two pieces of personal information (such as your full name and email address). If you wish, you can designate an authorized agent to submit requests on your behalf. Before accepting such requests, we may require proof of authorization and may ask you to verify your identity directly. Once we receive a valid request, we will respond in accordance with applicable laws. If your request is denied, you can appeal by contacting us at support@melodifyapp.co.

Melodify as a Data Processor

When our customers or other parties use our services, they may upload, process, store, or share data. This data could include personal information, but we do not always know what it contains. In this case, we act as a “data processor” or “service provider.” We handle this data according to the agreements we have with our customers. This Privacy Notice does not apply to data processing done by us as a service provider.

Contact

If you have any questions or concerns regarding this Privacy Notice, please email us at
support@melodifyapp.co.

Effective Date: February 1, 2025